Refund Policy

Effective Date: 01.04.2025
Last Updated: 01.04.2025

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At Comm AI, we strive to deliver high-quality AI automation solutions tailored to your business needs. Due to the nature of our services—often involving custom work, consultations, and setup—we handle refunds on a case-by-case basis.

Most of our services, including chatbot development, voice agent setup, and custom automation, are digital and tailored. As such, these services are non-refundable once work has begun or a delivery has been made.

If you are unsatisfied with the outcome, we encourage you to contact us and we’ll do our best to resolve the issue.

A refund may be considered in the following cases:

• You cancel the service before any work has started

• A technical issue on our side prevents the delivery of the service and cannot be resolved

• You were charged in error  

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Refunds will not be issued for:

• Change of mind after work has started or been delivered

• Delays caused by incomplete client input or communication gaps

• Services that have been fully rendered or used

To request a refund, email us at [Your Email] with:

• Your name and business name

• The service in question

• Reason for your refund request

We aim to respond to refund requests within 5 business days.

In some cases, partial refunds may be issued if a project is canceled midway and part of the service was already delivered.

We reserve the right to update this Refund Policy at any time. Updates will be posted on this page.

If you have any questions about this Refund Policy or need help with a specific issue, you can reach us at:
Email: info@comm-ai.com
Phone: +353877195699